Once you've posted your return, it will need to make its way back to our warehouse before we can process your refund.

For UK returns:

• Transit time from posting your return to it arriving at our warehouse is typically around one week.
• Once received, our warehouse team aims to process returns within a few days.
• You'll receive a confirmation email as soon as your return has been processed.

After your refund has been processed, please allow up to 14 working days for the funds to appear back in your account.

You can track your return's progress through the returns portal using the tracking details provided when you registered your return.

Returns take a few steps on their journey back to us, but we'll send a confirmation email as soon as your refund has been processed. ✨