Don't worry. If you won't be home when your parcel is due to arrive, our delivery partners offer a range of options to help make sure your order reaches you safely.
Change your delivery preferences
Once your order has been dispatched, you'll receive tracking updates by email. Using the links provided, you may be able to:
- Re-direct your parcel
- Select an alternative delivery date
- Leave your parcel in a safe place
- Nominate a preferred neighbour to receive your order
Available options may vary depending on the delivery service and your location.
Keep an eye on your tracking
We'll send you updates throughout your parcel's journey, so it's worth checking your tracking information for the latest delivery options and arrival details.
Life doesn't always line up with delivery windows. Thankfully, our delivery partners offer a little flexibility when plans change. ✨