If you've received an item you didn't order, we're sorry for the mix-up.

Please get in touch with our Customer Service team and we'll talk you through the next steps. To help us resolve this as quickly as possible, please include:

• Your order number
• Details of the item you received
• A photo of the item and any labels if possible

We'll investigate and make sure we get things sorted for you.

We know it's disappointing when an order isn't quite right. We'll work quickly to get things back on track. ✨