We hope you love everything you order from Hush, but if something isn't quite right, returning via our returns portal is easy.

Full-price items can be returned within 28 days of receiving your order and sale items can be returned within 14 days of receiving your order.

Return fee

A £1.95 fee will be deducted from your refund to cover the cost of return postage.

Conditions of return

Items must be:

  • Unworn
  • Unwashed
  • In their original condition
  • Returned with any tags attached

We can't accept returns on:

  • Earrings
  • Underwear
  • Perishable items
  • Personalised or customised items
  • Gift cards, e-gift cards and gift vouchers

Start your return

You can start your return here.

Waiting for a refund?

Once your return has been posted, please allow up to 14 days for it to reach us and be processed before checking on its status.

Try it on, take your time and if it's not quite right, we're here to make returns as simple as possible. ✨